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Returns and Refunds

Customer Service is our top priority

That is why we will always make these guarantees, or your money back:


  • Free return shipping with prepaid mailer for all domestic orders.
  • Price match guarantee. We will match any online competitor's non-clearance price within 30 days of your purchase. We will also match most major competitor's coupons at the time of purchase.
  • All items guaranteed in stock as shown, or you receive a coupon for 25% off your next purchase.


Elevate Packaging customers get fast shipping on every order.

If you are not 100% satisfied with your order for any reason, please call us+1.773.276.4554 to get a free return label. You will have 30 days to return any item to us in it's original condition.


Fast and Easy Shipping and Returns!

Items purchased from are eligible for a full refund if returned in original condition within 30 days of purchase.  Simply call or email us for a pre-paid mailing label.

A small number of heavily discounted items may be marked FINAL SALE or CLOSEOUT, in which case they are not eligible for refund, exchange, or store credit.

For US customers, a prepaid return shipping label will be provided at no charge to return your merchandise (free shipping both ways).

Some Exceptions:

  • Shipping Charges: Shipping charges are not refundable.
  • Modified Return Policy: If you have excessive returns in a 12 month period you may be subject to a modified return policy. We will contact you if you are subject to the modified policy.
  • Customized, printed, cut, or converted items may not be returned unless there has been in error in printing or converting by us, however we always will work to ensure our customers are 100% satisfied and will work to an amicable and fair solution.

DAMAGED ITEMS: If you receive an item that is damaged, please contact customer service immediately.